At Bhuvneshwari Inter College, we strive to ensure a smooth and transparent fee payment process. However, we understand that situations may arise where a refund may be necessary. This Refund Policy outlines the conditions under which refunds will be processed for payments made through our online payment gateway.
1. Non-Refundable Fees
- Tuition Fees, Admission Fees, and Examination Fees are generally non-refundable once paid.
- Any fees paid towards school events, activities, or other services will also be considered non-refundable unless otherwise specified.
2. Refund Eligibility
Refunds will be considered in the following situations:
- Duplicate Payment: If a payment is made more than once for the same service, a refund may be processed for the duplicate transaction.
- Excess Payment: If a payment exceeds the required amount for a specific service, the excess amount may be refunded.
- Technical Issues: In case of a technical issue or error during the payment process, resulting in an incorrect or incomplete transaction, we will review the case and issue a refund if necessary.
- Withdrawal of Admission: If a student formally withdraws their admission before the commencement of the academic session, a refund may be considered after deducting applicable processing fees.
3. Refund Process
- Refund Request: To request a refund, please contact the school administration with the necessary details, including proof of payment and the reason for the refund request.
- Processing Time: Refunds will be processed within 7-10 working days of receiving a valid refund request. The amount will be refunded to the same account or payment method from which the original payment was made.
- Mode of Refund: Refunds will be credited via the original payment method used (credit/debit card, bank account, etc.). No cash refunds will be processed.
4. Conditions for Refund
Refunds will be issued only if:
- A valid reason for the refund is provided.
- The request is made within 30 days of the payment date.
- All necessary documentation and proof of payment are submitted.
5. Non-Refundable Charges
Any service fees, convenience charges, or processing fees charged by the payment gateway or bank are non-refundable. These charges are deducted before the refund is processed.
6. Amendments to the Refund Policy
Bhuvneshwari Inter College reserves the right to amend this Refund Policy at any time. Changes will be effective immediately upon being posted on our website. Please review this policy periodically for updates.
7. Contact Us
For any questions or assistance regarding our refund policy, please contact the school administration at:
Address:
Ward no. 08, late Dr Awadhesh Kumar Pandey lane, Lohiya Nagar, Pipraich, Gorakhpur 273152
Phone:
+91-7388769759
Email:
info@bhuvneshwari.com